Pricing
Clear plans for approved professional organizations.
Clinics, hospitals, shelters, and rescues apply for reviewed portal access, then choose the plan that matches their organization. The connected pet-owner app remains free and separate.
View prices in
Location estimate: USD. Final amount and exchange rate are confirmed by Stripe at checkout.
Shelter
Shelters and rescues
$60.75
per year · up to 10 staff
- Shelter roster
- Care records
- Adoption handoff
- Reviewed access
- 30-day refund window
Clinic
Veterinary clinics
$40.50
per month · up to 20 staff
- Patient roster
- Records
- Chip verification
- Staff roles
- Cancel anytime
Hospital
Animal hospitals
$101.25
per month · up to 50 staff
- Hospital roster
- Records
- Chip verification
- Staff roles
- Cancel anytime
Estimated local prices. Stripe determines the final supported currency and guaranteed conversion rate at checkout.
Rates by ExchangeRate-API
Billing terms
Reviewed access comes first.
Monthly professional plans
Clinic and hospital subscriptions renew monthly. Cancel anytime; portal access continues until the end of the current billing period.
Yearly shelter plan
Shelter subscriptions renew yearly and include a 30-day refund window for eligible new subscriptions.
Full details are available on the refund and cancellation page.
Questions
Can a new organization use the portal immediately after paying?
No. Organizations apply first. PeTrace reviews the application before portal access is created.
How does cancellation work?
Monthly professional plans can be canceled anytime. Access continues until the end of the current paid billing period.
What is the shelter refund policy?
New shelter subscriptions are eligible for a full refund within 30 days of the initial payment.
Is PeTrace free for pet owners?
Yes. Personal pet-owner features are managed in the mobile app and are separate from organization subscriptions.